Jeff Ross — UX/Customer Experience Designer Portfolio

Hi, I'm Jeff.
Product designer, decade in tech.

Product design, design systems, AI interfaces, and UX research — nine years of it at PayPal. Selected work below.

All work

Selected case studies

Sandbox Demo browser game demo
Personal Project · Game Demo

Sandbox Demo

A painted-world browser RPG prototype made by one designer and an AI, from asset pipeline to licence audit.

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Executive Onboarding Portal Dashboard
PayPal · Enterprise UX

Executive Onboarding Portal

Transformed a 40-page manual process into a streamlined PowerApp that cut onboarding time by 75% — now serving 350+ executives.

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EVA conversational AI assistant interface
PayPal · AI Prototype

EVA — Employee Virtual Assistant

Rapidly prototyped an AI assistant in Figma — 10 use cases in 18 days — for enterprise search, document analysis, and productivity workflows.

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